Terms and Conditions

Terms and Conditions for Criterion

Introduction
These terms govern your use of our website and product purchases. By using our site, you agree to these terms.

Definitions
"We," "us," and "our" refer to Criterion; "you" refers to the customer.

Ordering
Orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order.

Pricing
Prices are displayed inclusive of VAT. We may change prices at any time. Errors will be corrected and communicated.

Payment
Payment must be made in full before dispatch. You confirm authorization to use the payment method.

Delivery
Please refer to our Shipping Services for more details.

Returns and Refunds
You may cancel your order within 14 days. Contact us for a Return Merchandise Authorization (RMA). Items must be returned in original condition.

Warranty
We provide a warranty for defects as required by UK law, excluding misuse or normal wear and tear.

Liability
We are not liable for indirect or consequential damages, and our liability is limited as permitted by law.

Governing Law
These terms are governed by the laws of England and Wales.

Changes to Terms
We may update these terms at any time. Updates will be posted on our website.

Contact
Email us at info@criterion-uk.com with any questions.