Shipping policy
Criterion UK — Shipping & Delivery
Everything you need to know about Criterion shipping to the UK, Europe, and worldwide, including delivery times, production lead times, international shipping policies, and order tracking.
Does Criterion Ship to the UK?
Yes. Criterion ships to all parts of the United Kingdom.
UK deliveries are handled by trusted courier partners including DHL, DPD, Evri, and ParcelForce. Estimated delivery time is 3–5 working days from dispatch.
Delivery estimates begin once your order has been dispatched. Production lead times may vary depending on stock availability and current manufacturing schedules. For the latest lead time information, please contact our team.
Does Criterion Ship to Europe?
Yes. We ship throughout Europe using DHL and DPD Europe.
Estimated delivery time is 5–7 working days.
Please note that customs duties, VAT, import taxes, and any applicable clearance fees are the responsibility of the customer.
If you require express delivery or bulk European shipping, please contact our team before placing your order.
International Shipping
Criterion ships to most countries worldwide via DHL Express, UPS, and DPD Global.
International delivery typically takes 7–12 working days, depending on the destination and customs processing.
International customers are responsible for any applicable import duties, customs fees, VAT, or local taxes required by their country.
If you would like an estimated delivery time before placing your order, please contact our support team.
Order Dispatch & Tracking
All orders are carefully packed before dispatch.
- Your order is securely packed and prepared for collection by the courier.
- Once dispatched, you'll receive a confirmation email containing your tracking number.
- You can track your shipment directly on the courier's website using the tracking number provided.
If you experience any issues with delivery or tracking, our support team will be happy to assist.
Lead Times & Production
Production and shipping lead times vary depending on the product category, order type, stock availability, and seasonal demand.
General production guide:
- In Stock: Dispatch within 3–8 working days.
- Made to Order: Production typically takes 8–16 working days (maximum approximately 3 weeks).
- Wholesale & Trade Orders: Bulk production generally takes 4–6 weeks. Wholesale orders fulfilled from stock are dispatched within 3–8 working days.
For the most accurate delivery estimate, we'll confirm production schedules and stock availability when your order is processed.
Need Help?
If you have any questions about UK, European, or international shipping, delivery estimates, production lead times, wholesale orders, or tracking your shipment, please contact our support team.
Email: info@criterion-uk.com